As an extension of your organization, AmSher provides inbound and outbound receivables management services which deliver exceptional liquidation results with high levels of client and consumer satisfaction.
State of the art technology allows us to operate directly on your systems; effectively resolving account delinquency prior to charge off, extending the customer lifecycle and reducing churn. We combine your policies, procedures and work standards, with our skilled and compassionate collections approach, to deliver a seamless customer experience which protects your brand image in the marketplace while maximizing recovery.
AmSher’s wide range of third party collection solutions include pre-collect, primary, secondary, late stage contingency and warehouse services. We leverage decades of industry experience, innovative technology and sophisticated analytics to design customized strategies for each line of business, at every stage in the credit and collection process.
AmSher has been providing business to business, commercial accounts receivable services to local and regional clients for the last 30 years. We understand small business challenges and the need to manage receivables cash flow while maintaining good will. A balanced approach of genuine compassion and professional persistence is key to collecting your debts while keeping your customers. It’s the collection philosophy upon which AmSher was founded, and delivers unparalleled recovery results for our commercial clients.
There are currently 41 million native Spanish speaking consumers in the US today; the majority of which speak little to no English. For creditors serving this significant population, AmSher operates a dedicated Spanish-only division through its facility in Panama City, Panama. With fully developed Spanish lettering and perfect Spanish fluency on all inbound/outbound calls, our devoted Panama agents are able to accurately explain outstanding invoices, effectively overcome customer concerns or objections, and ultimately collect the balance due, far better than the “bilingual” representatives found in typical call centers.
With a fully integrated legal solution, AmSher can effectively service even the most challenging accounts and portfolios. When traditional collection efforts aren’t enough to get the debt collected, and only with your authorization, we engage our partner, The Law Offices of Maury Cobb, to initiate legal action. From filing and serving the Complaint, through enforced collection and Satisfaction of Judgement, AmSher works closely with this Law Office to take the process from start to finish.
This combined approach of our Compassionate Collections methodology and integrated legal strategy puts AmSher at a unique advantage in the collection industry. It allows our agents to be kind and considerate, while maintaining a sense of urgency; encouraging consumers to cure their delinquency prior to legal referral. Consumer procrastination is dramatically reduced and recovery rates on those “hard to collect” accounts are significantly improved.
For organizations who prefer a lighter consumer touch, flat fee collection services are a unique alternative to a conventional contingency program. There are no commission or contingency fees; just a small flat charge for basic collection services. Drawing on our experience and industry best practices, AmSher designs and delivers a straightforward treatment package of collection notice dunning and credit reporting services to get the job done. For a flat rate, these steps are systematically applied to each assigned account, regardless of outstanding balance, ensuring a consistent receivables process for all accounts and allowing you to control costs.
By leveraging our cutting-edge technology and professional partnerships, AmSher can often provide outsourced billing and contact services at a fraction of the cost to do it yourself. Customized dunning services, late payment reminders, reactivation and customer save campaigns, draw on our economies of scale to provide specialized solutions in an efficient manner.